HOW MUCH NOTICE DO I GIVE?

This depends on the time of year you move, however if possible we recommend confirmation around 2 weeks before your move.

DO YOU CARRY OUT PACKING?

We will carry out as much or as little packing as you require and will give you a written specification of what is included. For more information on our packing services take a look at our packaging page.

SIZE OF STORAGE CONTAINERS?

The containers are 7 ft x 5 ft x 8 ft high, holding approximately 250 cubic feet or 7 cubic metres. These are standard removal industry size, ideal for fork-lifting on and off vehicles allowing us to load and unload directly at your premises resulting in minimum handling.

WILL MY FURNITURE BE PLACED TO MY REQUIREMENTS?

It is always best if you have a clear idea of where you want your furniture to be placed. Our staff will endeavour to arrange the rooms to your liking but will not have time to continually rearrange each room.

DO I UNPACK MY CHEST OF DRAWERS?

Providing the unit is sturdy enough then light items such as clothing, bedding etc. can be left in. Please remove any books, magazines, breakable items etc. Self assembly furniture does not respond well to moving so this type of furniture must only be moved while completely empty

DO YOU DISMANTLE FURNITURE?

Unless this was agreed at the quotation stage, then all items needing dismantling are expected to be dismantled and ready to move prior to our arrival. If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided.

HOW MANY EMPLOYEE’S WILL YOU SUPPLY?

We will work out the number of men and vehicles required to ensure the works are completed on time. All our men are fully trained and we carry out regular checks to ensure this is kept to a high standard.

DO YOU DISMANTLE FURNITURE?

Unless this was agreed at the quotation stage, then all items needing dismantling are expected to be dismantled and ready to move prior to our arrival. If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided.

WILL YOU EMPTY MY LOFT?

Unless the loft has a fitted staircase, is boarded out and lit, our insurance does not cover our staff for this activity. Please ensure your loft is empty prior to our arrival.

HOW BIG ARE THE LORRIES?

3.5-ton sprinter van 450 cubic ft 
For 1 bedroom flat removals

3.5 ton Luton van 600 cubic ft 
For 2 bedroom house or flat removals

7.5 ton Removal lorry 1200 cubic ft 
For 3 bedroom house removals

18-ton full-size removal lorry 2200 cubic ft
For 3,4 and 5 bedroom house removals